Company Policies
Elegant Moon Beauty
1823 E Fort King St, Ocala, FL
Suite #103Communication
352-789-5576
Texting is the fastest way to reach me. I do not answer calls during appointments.
For any questions after hours, please email: [email protected]Appointment‑Only Studio
Elegant Moon Beauty & Waxing is a private beauty suite that operates by appointments only.
Please text me for any same‑day appointment requests.Quiet Environment
Please keep voices low and avoid phone calls during your visit, as massage services may be in session.New Clients
New clients are verified before the appointment and must provide a valid phone number and email that belong to you personally. If I’m unable to reach you, the appointment will be canceled. Please arrive 10-mins early for paperwork and consultation.Guest Limit
Appointments are limited to 1–2 people total in treatment room due to space and noise limitations.Minors
Appointments for minors are best scheduled on Saturdays. However, please be mindful of noise, as other providers may be in session.
For safety and insurance reasons, children aren’t permitted in the treatment room unless they’re receiving a service.Brazilian Waxing
Allow a minimum of 3 weeks between waxing appointments. (4 weeks if shaving).
Do not clip, shave, or trim hair before your appointment, or you may be rescheduled.
Please follow all pre and post aftercare instructions provided on your first visit for best results.Haircutting & Styling
Hair must be clean, dry, and free of any products prior to your appointment.
Shampooing is not provided in the suite.Reservation Deposit
Reservation deposits are credited toward your service. The remaining balance is due after services are provided. A 24‑hour notice is required to reschedule. No‑shows and late cancellations will result in the deposit being forfeited.Late Arrivals
Please arrive a few mins early or on time. Arrivals more than 7 minutes late may be rescheduled if time does not allow.Late Cancellations
Please cancel no less than 24 hours before your appointment.No‑Call / No‑Show
No‑call/no‑shows require full payment of the missed appointment balance before any future appointments will be considered.Sickness
If you have a fever, cold, or flu, please reschedule your appointment as soon as possible. Clients who call out sick are expected to reschedule; those who do not may be marked as a no‑show.Gratuity
Cash tips are preferred. Tips are appreciated but never required.Gift Cards
No refunds, not for resale, and cannot be redeemed for cash. Lost, stolen, or damaged gift cards will not be replaced.Satisfaction Policy
If you are not fully happy with your results, please contact me within 72 hours so I can make any necessary adjustments. I want you to feel confident and satisfied with your service.